Our content focusses on customer service, innovation and software development.
What would put you off a candidate? “I would say arrogance – there is always something more to learn and no-one knows it all!”. See what our very own Angus Gregory has to say!
Having promised to solve employee productivity and self-help issues for decades, hear what Angus Gregory has to say about the reality of Knowledge Management and why it’s time for a new approach.
With ChatGPT and generative artificial intelligence, the pace of progress with AI in finance has been remarkable…
Trusted software provider Biomni and expert consultancy Illuminet have today announced an exciting new partnership which is set to transform IT infrastructure and provide enhanced service management for its clients.
2022 was a huge year for advancements in AI, particularly within Conversational AI. But what trends will be taken to the next level in 2023? We caught up with industry experts including Andreas Antoniou to find out what trends they think will advance in 2023.
OpenAI’s launch of ChatGPT has taken the media by storm. Learn how you can reap the benefits of GPT-3 language models with Tenjin, whilst managing the limitations.
There is no denying the power of generative AI but read tips and strategies for managing the limitations of AI and tools such as ChatGPT.
Learn how Tenjin now delivers the human-like response features of ChatGPT but most importantly, uses specific business knowledge and data to help with self-service resolution.
2022 was a big year for AI. From Chat GPT to Tesla’s ‘Optimus‘, AI has been front and centre of the news. See what Andreas Antoniou, CTO at Biomni and other industry experts predict what the AI landscape could look like in the coming year.
Find out how to improve your employee experience in our conversation with Forrester.
Our how-to-videos help you to quickly get started working with Tenjin
See how to quickly get Tenjin for ServiceNow up and running
You are all set to begin using your Tenjin Assistant. Let’s get published and start benefiting from a better workplace.
Now we can give your Tenjin Assistant knowledge. Learn how to quickly supply information as well as how to upload pre-existing knowledge.
Your Tenjin Assistant is hungry for knowledge but first we need to provide it with a skill.
See how quick it is to create a new Tenjin Assistant.
Improve your employee engagement and productivity today
 Source Gartner: “Improve Customer Self-Service and Self-Solve With Knowledge-Centered Service” Nov 2020, by Darin Stewart (VP analyst)
 Source Gartner: “How to scale remote-worker services and support through ITSM” June 2020, by Steve White (Analyst)
 Source Gartner: “Identify High-Value Employee UX Improvement Opportunities” January 2021
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