Tenjin has an extensive suite of integrations to the ServiceNow platform covering creating, updating, searching tickets; searching knowledge articles; and creating orders.
Install the ServiceNow app for Tenjin from the ServiceNow store to enable natural language questions and answers across knowledge articles.
The Microsoft 365 Tenjin project encapsulates Microsoft Graph API calls across Teams, SharePoint, Active Directory, Outlook Calendar and Email.
They include adding calendar events, changing passwords, sending emails, sending messages to Teams channels, and searching SharePoint and One Drive.
The Zendesk Tenjin project includes incident search, creation, and update, as well as knowledge search.
The Tenjin project for PeopleHR is a suite of conversation workflows, forms and API calls.
Examples include requesting holiday leave and recording sickness, listing bookings, displaying holiday allowance, and showing who has upcoming absences.
Sample approval processes are also included and can easily be customized.
Tenjin has extensive integration with the Matrix42 platform covering both end-user and Service Desk agent-related use cases. Knowledge is surfaced up to Tenjin and enables intelligent natural language searching.
The TOPdesk Tenjin project includes incident search, creation, and update as well as knowledge search.
The Twilio project combines conversation workflows and API calls enabling flexible integration of a Tenjin conversation with the extensive Twilio platform.
Examples include channelling conversations to WhatsApp, SMS, Facebook Messenger, and Voice.
The Aha! project allows Tenjin to query products, releases, features, and ideas. Ideas can be created, voted and commented on also.
The Jira Tenjin project combines a suite of conversation workflows with forms and API calls to search, create, and update incidents, as well as search knowledge.
Tenjin extends Confluence knowledge features by enabling natural language questions and answers over documents and articles.
Additionally, Tenjin Expert Assist can post new knowledge articles to Confluence and extend enterprise knowledge capture across your teams.
The Notion project allows the search of items residing in Notion from a Tenjin conversation.
The Freshdesk Tenjin project includes incident search, creation, and update, as well as knowledge search.
See how Tenjin can improve the flow of information in your business