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Enhanced customer service experience with CharityBot

As the financial crisis deepens, charities are faced not only with rising costs and falling funding budgets, but also the huge increases in demand for services.

Our CharityBot is easy-to-access and always there to help.

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Hi, I'm the Tenjin CharityBot! How can I help you?

Our recent survey tells us that charities need help

* Jisc Online Survey, Charity Sector Crisis Survey, 16 Nov 2022

75%

of charities are facing an increased demand for their services which is set to keep rising into 2023

47%

of charities predict that the increased demand will cause them to turn beneficiaries away

80%

of charities are predicting an increase in workloads for their staff and volunteers

66%

of charities say that increasing workloads will mean staff will be less able to carry out important, but less urgent activities

Over 50%

of charities have already seen an increase in enquiries

Less than 40%

are able to answer their enquiries right away

Technology Free Zone

Multiple hands of self-service support

Here at Biomni, we have developed a CharityBot that will enable organisations to respond to, and in many cases resolve high volumes of enquiries, helping free up time to allow them to focus on more critical work.

Let CharityBot automate all those repetitive questions that your finite resources have to attend to everyday. Free them to do other, higher-value tasks.

Simple to set up

Low setup & monthly fees

Perfect for all sizes of charities

Let's Talk

May also be of interest…

Charity Excellence Framework

Charity Excellence Webinar

Join our webinar with Charity Excellence to see how Tenjin CharityBot could help your organisation.

Watch
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Artificial intelligence, real funding advice

Read how new technologies such as artificial intelligence (AI) can significantly enhance charity sector capabilities, save time and resource!

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Biomni is built on trust

We have over 20 years experience within the digital self-service market. We have built success across a range of industries with customers all over the world.

Read more about Biomni

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    • Biomni Ltd,
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      Aldwych,
      London,
      WC2B 4HN.
    • Tel: +44 (0)20 7557 4200
    • Email: info@biomni.com

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    • Tel: +1 949 207 3260
    • Email: info@biomni.com
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