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Improve backup service assurance with JobR
Drive Consistency | Improve Compliance | Automate Remediation
With data residing everywhere, most IT organisations are reliant on multiple backup technologies to support differing workloads and environments.
JobR centralises control and reporting, via a single pane of glass
Backup technologies that JobR supports
Speak to us for a full list of integration platforms
JobR is the missing piece
of the back-up puzzle
| Backup challenges… | with JobR… |
|---|---|
Issues can go undetectedRisk of business disruption and compliance/SLA breaches |
Improved service assuranceJobR assists in detecting job failures to strengthen management |
Labour intensive, manual workTime consuming with a high risk of human error |
Increased productivityAutomation rules free-up your experts to focus on higher-value tasks |
Siloed knowledgeResolution knowledge isn’t stored for recurrent issues |
Federated knowledgeJobR’s knowledge bank aids remediation of recurrent issues |
Multiple backup consoles & dashboardsRequire specific knowledge of backup tools for incident remediation |
Consolidated through a single pane of glassIncident information and remediation, all through one unified interface |
Lack of business contextNo ability to prioritise or leverage lower skilled resources |
Business context to make informed decisionsProvides insight to help prioritise based on criticality, workloads & SLAs |
High management costsMaintaining custom solutions for backup management shortfalls |
Reduced management costsEliminates need to develop and maintain custom workarounds |
Labour intensive reportingGenerating customer reports requires multiple custom processes and is error prone |
Automated reportingConsistent automated processes for generating reports into custom templates |
JobR is available as a SaaS or as a certified app for your ServiceNow instance
- Actionable insights into your backups and simplify your backup administration
- Single console to manage job failures across your entire infrastructure (multi-vendor, multi-instance, multi-version)
- Dashboard to show failures by key component (system, policy, client, error code, storage unit)
- Apply consistency across disparate backup platforms and domains that simplifies backup issues and diagnostics
- Initiate Out-of-the-box remediations for immediate automated backup resolutions
- Create your own custom remediations and intelligence to address your specific needs
- All your environments in a single unified view; create custom reports and views or extract JobR data into your chosen BI platforms
- Schedule Compliance and Audit reports for internal teams or external customers
JobR is licensed on a per-backup server subscription
A base licence supporting the first 4 backup servers is required.
Chat with one of our technical assistants to see how JobR can benefit your business.
Want to know more about why JobR is a game-changer?
Why is managing backup failures so important, where improvements can be made to your current set-up and how JobR can bring immediate value and to your Backup as a Service.
JobR to the Rescue...
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