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Improve backup service assurance with JobR

Drive Consistency | Improve Compliance | Automate Remediation

With data residing everywhere, most IT organisations are reliant on multiple backup technologies to support differing workloads and environments.

JobR centralises control and reporting, via a single pane of glass

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Backup technologies that JobR supports
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Speak to us for a full list of integration platforms

Purple Arrow JobR is the missing piece Green Arrow of the back-up puzzle

Backup challenges… with JobR…
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Issues can go undetected

Risk of business disruption and compliance/SLA breaches

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Improved service assurance

JobR assists in detecting job failures to strengthen management

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Labour intensive, manual work

Time consuming with a high risk of human error

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Increased productivity

Automation rules free-up your experts to focus on higher-value tasks

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Siloed knowledge

Resolution knowledge isn’t stored for recurrent issues

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Federated knowledge

JobR’s knowledge bank aids remediation of recurrent issues

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Multiple backup consoles & dashboards

Require specific knowledge of backup tools for incident remediation

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Consolidated through a single pane of glass

Incident information and remediation, all through one unified interface

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Lack of business context

No ability to prioritise or leverage lower skilled resources

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Business context to make informed decisions

Provides insight to help prioritise based on criticality, workloads & SLAs

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High management costs

Maintaining custom solutions for backup management shortfalls

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Reduced management costs

Eliminates need to develop and maintain custom workarounds

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Labour intensive reporting

Generating customer reports requires multiple custom processes and is error prone

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Automated reporting

Consistent automated processes for generating reports into custom templates

JobR is available as a SaaS or as a certified app for your ServiceNow instance

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  • Actionable insights into your backups and simplify your backup administration
  • Single console to manage job failures across your entire infrastructure (multi-vendor, multi-instance, multi-version)
  • Dashboard to show failures by key component (system, policy, client, error code, storage unit)
  • Apply consistency across disparate backup platforms and domains that simplifies backup issues and diagnostics
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  • Initiate Out-of-the-box remediations for immediate automated backup resolutions
  • Create your own custom remediations and intelligence to address your specific needs
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  • All your environments in a single unified view; create custom reports and views or extract JobR data into your chosen BI platforms
  • Schedule Compliance and Audit reports for internal teams or external customers

JobR is licensed on a per-backup server subscription

A base licence supporting the first 4 backup servers is required.
Chat with one of our technical assistants to see how JobR can benefit your business.
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Want to know more about why JobR is a game-changer?

Why is managing backup failures so important, where improvements can be made to your current set-up and how JobR can bring immediate value and to your Backup as a Service.

JobR to the Rescue...
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Biomni is built on trust

We have over 20 years experience within the digital self-service market. We have built success across a range of industries with customers all over the world.

Read more about Biomni

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    • Tel: +44 (0)20 7557 4200
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