Learn about Biomni

Want to see how Biomni can help empower Teams? Let’s talk! Book a time that suits you

BOOK YOUR SLOT

About Biomni

We are very proud of the software solutions that we create at Biomni, delivered by an amazing team of highly skilled developers and engineers. We are fixated with solutions that help drive business performance and efficiencies which has culminated in the creation and release of our most recent product, Tenjin. Our recent acquisition by the Illuminet Group has only enhanced our capabilities by integrating with senior, IT consultants to deliver outcomes for our clients.

Darren Trussell, CEO

dots

Biomni in numbers

Our background

We founded Biomni in 1999 to enable on-line procurement of IT goods for SPs and Enterprise. Since then we’ve gone from strength to strength, staying true to what we believe in and investing in our staff and our own IP.

Our latest venture, Tenjin has been designed to create virtual assistants for the business consumer.

  • 1999

    Biomni founded

  • 2003

    Reacted to customers’ shift towards request of IT services and need for compliance

  • 2007

    Achieved ITIL V3 accreditation as an advanced Service Catalog alternative to ITSM vendors

  • 2011

    Customer demand for XaaS navigates us outside of ITSM, established OEM partnerships to enhance other vendor solutions

  • 2022

    Launched Tenjin in the market

  • 2023

    Acquired by the Illuminet Group

Our recipe for success:

We follow this simple but effective approach to our work.

Experienced

Over 20 years and 1,000 deployments across the globe

Agile

Our software development, working practices and go to market strategy

Flexible

Single or Multi-tenant, on premise or cloud

Our Customers

We are proud to work with many of the world’s leading organisations, across Financial Services, Utilities, Telco & Service Provider and Government.

Axa

BT

Cognizant

Computer Center

Fujitsu

GTT

HPE

T-Systems

Axa

BT

Cognizant

Computer Center

Fujitsu

GTT

HPE

T-Systems

Axa

BT

Cognizant

Computer Center

Fujitsu

GTT

HPE

T-Systems

Born out of Frustration

Tenjin is the Shinto deity of scholarship and learning. In Japan, school children and their parents pray to Tenjin to help them with their studies and exams.

Frustrated by the approach of generic chat bots and the inevitable conversational dead-ends. Annoyed at the inescapable reliance on help desks to aid everyday tasks, the Biomni mentors got together to design Tenjin. Our noble virtual assistants bring a human touch when it is needed.

Find out more

We’re proud to have achieved ISO27001 accreditation for information security management

We have proudly achieved ISO/IEC 27001 accreditation, and our business adheres to these requirements for security and organisation of assets for Information Security Management System( ISMS).

This accreditation demonstrates our commitment to ensuring increased reliability and security of systems and information so our customers can have the utmost confidence in Biomni and our software solutions.

Meet our Leadership Team

  • Darren

    CEO

    • Darren

  • Andy

    Head of Software Development

    • Andy

  • Kit

    Group CTO

    • Kit

  • Chris

    Head of Automation, Data and AI

    • Chris

    Our trusted technology Partners

    Biomni Technology partners join forces with Biomni to deliver innovative self-service and automation led solutions to our joint customers.

    Biomni has advanced to a Specialist Technology Partner in the ServiceNow Partner Program. Biomni supports ServiceNow customers with Virtual Support Assistant and self-service technologies that extend their investment in the ServiceNow platform. Biomni’s transition to Specialist recognizes achievements in the ServiceNow partner assessment methodology, which identifies the activities, accomplishments, and commitments that demonstrate Biomni’s level of ServiceNow investment and go-to-market maturity.

    Since 1999 Biomni has been setting the standards of IT Self-service, helping leading Enterprises, Service Providers and Global Systems Integrators to establish the highest standards of customer/employee experience whilst streamlining processes through integrated automation. Our solution, Tenjin, helps our customers to deflect tickets, improves information flow and delivers a better customer experience. Tenjin links employees with the knowledge and services they need, positively affects employee productivity, and empowers them, no matter where they physically work.

    ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

    Get Tenjin

    Contact Us

    Drop us a message and we will get back to you ASAP
    Or grab a time slot. See how Tenjin can improve your workflows

    Biomni Offices

    London H.Q

    • Biomni Ltd,
      154-160 Fleet Street,
      Blackfriars, London,
      EC4A 2DQ
    • Email: [email protected]

    London H.Q

    SOLIHULL OFFICE

    • Biomni Ltd,
      Radcliffe House, Blenheim Court,
      Warwick Road, Solihull,
      B91 2AA
    • Email: [email protected]

    SOLIHULL OFFICE

    Ask Tenjin
    ×
    Welcome

    See how Tenjin can improve the flow of information in your business