You’ve invested in ServiceNow for good reason but implementing it across your business requires a lot of resource and capital expense. All at a time when your end-users are more remote than ever.
Tenjin for ServiceNow brings together knowledge, automation and intelligence into an effective, easy-to-use platform.
Make the most of your ServiceNow investment
Increase productivity and reduce cost
Expand ServiceNow to every part of your business
Simply having a ServiceNow licence is not enough! Enterprises often struggle with complex tools and a lack of internal resources makes it hard to experience the desired benefits of the initial investment. Tenjin for ServiceNow has been developed to bridge this gap.
ServiceNow caters for a multitude of ITSM disciplines, taking a ‘one size fits all’ approach. They are designed from an IT perspective with self-serving intensions – they want to solve IT problems, not the problems of the end user. Couple this with the on-demand, remote working, that we experience today and it’s clear there is a need for a different approach.
Tenjin is an abstracted employee layer so there is no change to the way your service desk uses ServiceNow
Avoid increased ServiceNow licensing costs and additional resources
Available as a plug and play solution, ServiceNow Scope app that integrates smoothly
Select which ServiceNow knowledge base, catalog item, record producers, workflows & requests are available to users
Easily integrate Tenjin into your existing ServiceNow setup without impacting your current workflow. Deploy Virtual Assistants in minutes with a low-code approach.
Tenjin for ServiceNow integrates with the likes of Microsoft Teams and Slack so there is no need to introduce another interface to your end-users. A simple webchat client also enables rapid access to knowledge and services.
With over 20 years of software development, we’ve designed Tenjin for ServiceNow with an end-user approach. Our aim is to reduce the time it takes to revolve problems, increase productivity and deliver a better user experience.
Gartner, Craft a Chatbot Initiative Based on Your Business Requirements and Solution Complexity, Bern Elliot, Van Baker, Magnus Revang, 21 January 2021
See how Tenjin can improve the flow of information in your business