Blog – January 2024
Illuminet Group, a leading provider of innovative IT consultancy and Business Efficiency services, is thrilled to announce the acquisition of Biomni, a pioneer in creating virtual assistants and AI-driven solutions for business consumers.
This strategic acquisition allows a new innovative approach that will drive significant advancements in IT service innovation and business transformation and greatly enhances Illuminet’s existing capability in Automation, Data and AI services.
Biomni has developed and released 2 significant software products: Tenjin and JobR:
Biomni’s Conversational AI solution, Tenjin, links users with knowledge, services and automation to dramatically increase both customer and employee experience. Recent Gartner Research highlights that 47% of Digital Workers can’t find the information they need to do their job1, and Tenjin proactively solves this challenge with its Generative AI, unique knowledge crowdsourcing features and proven incentivized gamification.
JobR mitigates data loss risk by continually monitoring, remediating and reporting on your backup processes across multiple platforms and vendor environments through a single pane of glass.<
For Biomni, joining forces with Illuminet presents an exciting opportunity to expand its reach and impact and leverage Illuminet’s extensive experience and heritage in delivering change for businesses.
The combined strengths of Illuminet and Biomni will deliver enhanced value to our customers as the acquisition builds a strong platform for Biomni’s innovative solutions to thrive, grow and help more customers.
Clients will benefit from a broader range of services, deeper expertise, and innovative solutions designed to drive productivity and business success.
Illuminet and Biomni are excited about the opportunities this acquisition presents and look forward to working together to drive innovation, transformation, and inspiration for our clients.
1 Source Gartner, “What Workers Want: Top 10 Insights From the Digital Worker Experience Survey”, April 6, 2023
About Illuminet Group
Illuminet Solutions is an innovative IT and business management consultancy headquartered in Poole, United Kingdom and Delaware, USA. We offer a portfolio of services that span the strategic, technical and operational spectrum, supporting clients no matter the challenge.
Biomni, an independent software vendor, has a history steeped in self-service automation solutions.
A constant desire to exceed our customers’ objectives is at the heart of everything Biomni do. Through collaboration and shared vision, Biomni has developed skills and resources to ensure that we partner with organisations that benefit the business consumer. These may be technology-led relationships, implementation partners or global sales channels where the whole is greater than the sum of the parts.
See how Tenjin can improve the flow of information in your business