Front Office Express is a cost-free foundation to help you understand and adopt the benefits of the IT Service Appstore. We realize that is can be difficult to start with a blank page so we have packaged everything you need to kickstart your own initiative.
Front Office Express now enables any IT organisation to plan, design and market the IT services they offer to their customers. In doing so your customers become well-informed on the services available to them, understand the value that IT brings and can request services to help them achieve the objectives. Front Office Express provides a common language and understanding of IT within your business and an increased awareness of the value of IT. Services can be enabled as ‘requestable’, enabling your customers raise service requests against a service and, Enterprise IT or service provider, can in turn design the fulfilment workflow for automated service delivery.