Resources - Biomni

Insights, opinions and research from Biomni

Our content focusses on customer service, innovation and software development.

TENJIN – DIGITAL ASSISTANT IMPLEMENTATION

The recent merger of Sovereign Housing and Network Homes created one of the UK’s largest housing associations with 84,000 homes and over 210,000 customers across the South East of England. SNG has a clear purpose to provide good, affordable homes and continue to grow so we can invest more in the things that matter.

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14 May 2024

C-SUITE CAREER ADVICE – ANGUS GREGORY, BIOMNI

What would put you off a candidate? “I would say arrogance – there is always something more to learn and no-one knows it all!”. See what our very own Angus Gregory has to say!

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6 Jun 2023

CIO SUMMIT – Harness the Power of the Knowledge Network

Having promised to solve employee productivity and self-help issues for decades, hear what Angus Gregory has to say about the reality of Knowledge Management and why it’s time for a new approach.

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30 May 2023

AI IN FINANCE – WHAT CHATGPT AND GENERATIVE AI MEANS FOR CFOS

With ChatGPT and generative artificial intelligence, the pace of progress with AI in finance has been remarkable…

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23 May 2023

TRANSFORM YOUR IT SERVICE MANAGEMENT

Trusted software provider Biomni and expert consultancy Illuminet have today announced an exciting new partnership which is set to transform IT infrastructure and provide enhanced service management for its clients.

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15 May 2023

TOP CONVERSATIONAL AI TRENDS ADVANCING IN 2023

2022 was a huge year for advancements in AI, particularly within Conversational AI. But what trends will be taken to the next level in 2023? We caught up with industry experts including Andreas Antoniou to find out what trends they think will advance in 2023.

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14 May 2023

Explore the enterprise case for GPT-3 language models

OpenAI’s launch of ChatGPT has taken the media by storm. Learn how you can reap the benefits of GPT-3 language models with Tenjin, whilst managing the limitations.

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10 Mar 2023

How To Manage Generative AI Limitations

There is no denying the power of generative AI but read tips and strategies for managing the limitations of AI and tools such as ChatGPT.

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8 Mar 2023

Tenjin now enhancing with GPT-3 capabilities

Learn how Tenjin now delivers the human-like response features of ChatGPT but most importantly, uses specific business knowledge and data to help with self-service resolution.

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10 Feb 2023

Expert Predictions For AI in 2023

2022 was a big year for AI. From Chat GPT to Tesla’s ‘Optimus‘, AI has been front and centre of the news. See what Andreas Antoniou, CTO at Biomni and other industry experts predict what the AI landscape could look like in the coming year.

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18 Jan 2023

Featured Tenjin Integrations

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    ServiceNow
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    Microsoft 365
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    ZenDesk
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    Freshdesk
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    Topdesk
  • People HR icon
    People HR
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    Twilio
  • AHA icon
    AHA
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    Jira
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    Confluence
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    Notion
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    Matrix42

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Add Tenjin to ServiceNow

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Publish your Tenjin Assistant

You are all set to begin using your Tenjin Assistant. Let’s get published and start benefiting from a better workplace.

Give your Tenjin Assistant knowledge

Now we can give your Tenjin Assistant knowledge. Learn how to quickly supply information as well as how to upload pre-existing knowledge.

Add skills to your Tenjin Assistant

Your Tenjin Assistant is hungry for knowledge but first we need to provide it with a skill.

Create a Tenjin Assistant

See how quick it is to create a new Tenjin Assistant.

Tenjin is an easy-to-use, cost-effective HR win

Improve your employee engagement and productivity today

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Test Tenjin out in one of your departments before rolling it across the business. We advise ways to implement Tenjin to help you instantly see the results.

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An in-depth overview of all Tenjin has to offer. See how to harnesses the power of your business knowledge to empower employees.

Financial Services

We have many years experience in this sector and know that Tenjin is the go-to solution to help reduce information overload.

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Are you an MSP? Partner with us and we’ll help you implement consumer-like self-service for your customers.

[1] Source Gartner: “Improve Customer Self-Service and Self-Solve With Knowledge-Centered Service” Nov 2020, by Darin Stewart (VP analyst)

[2] Source Gartner: “How to scale remote-worker services and support through ITSM” June 2020, by Steve White (Analyst)

[3] Source Gartner: “Identify High-Value Employee UX Improvement Opportunities” January 2021

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