Managing backup and restore tasks for a large volume of endpoints across multiple locations, data centres and cloud platforms typically requires a team of specialists. Making changes to policies can be a time consuming, error prone, manual activity that can leave vital resources unprotected.
Available as a downloadable app in the ServiceNow App store in Q4 2018, the Now Platform app for NetBackup Self Service will provide a complete ‘plug and play’ backup and recovery Service Catalog powered by Veritas NetBackup that integrates into the Now Platform CMBD, ticketing and request processes.
Veritas NetBackup is the market leading backup and recovery solution, with 86% of the Fortune 500 entrusting their data protection needs to this proven platform. NetBackup Self Service empowers users to self-serve common backup and restore requests while providing automation and control to IT.
NetBackup Self Service’s multi-tenant, role-based access, and dashboard features provide visibility over what is protected and ongoing backup usage. NetBackup Self Service request forms put complex policy management tasks safely in the hands of users who are not trained in the complexities of NetBackup administration.
Now Platform users can enable an intuitive self-service portal to reduce complexity and errors and automate a significant number of manual policy change activities.
It also enables non-backup specialists to carry out backup and recovery-related tasks in a controlled and audited environment.
The integration is already in use by more than 50 international companies from finance and retail to media, IT and local government sectors.
The integration of NetBackup with the Now Platform enables customers to extend Backup as a Service to end-users without the need for coding or developer resource.
The ServiceNow scope app for NetBackup Self Service provides a complete ‘plug and play’ backup and recovery Service Catalog powered by Veritas NetBackup. The app integrates into the ServiceNow CMBD, ticketing and request processes, enabling you to extend Backup as a Service to your end-users without the need for coding or developer resource.
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