Gartner Report of the month
Top Strategic Technology Trends for 2021: Total Experience
Employees are remote, mobile and virtual. IT leaders need to create and sustain a total experience across their organisation that drives digital transformation.
Create a business outcome statement and adopt a strategy with solutions that work.
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A FEW INSIGHTS FROM THE REPORT
A Total Experience team across the organisation to engage stakeholders
Customer and employee interactions exposed by the pandemic
Business opportunities will arise when complexity is removed
Read the report here:
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