Solutions for Cloud
» Federate private, public and hybrid cloud services
» Eliminate unauthorised public Cloud
» Radically simplify and unify the experience
» Implement standards
» Add the vital layer of governance
» Reporting and chargeback
Cloud and Virtualisation has brought huge benefits to IT and the business consumer, both enjoying gains in agility and productivity. New environments and applications can be made available in minutes rather than days and weeks and customers can ‘pick and choose’ from an array of Cloud and Virtualisation solution providers and technologies.
Being an IT organisation is challenging at the best of times. If maintaining a high-level of service to customers is hard enough, today’s IT consumer has never been so demanding. Having immediate access to corporate data and systems/environments will enable your business customers to be more productive and gain a competitive edge in their market.
Cloud and Virtualisation has brought huge benefits to IT and the business consumer, both enjoying gains in agility and productivity. New environments and applications can be available in minutes rather than days and weeks and customers can ‘pick and choose’ from an array of Cloud and Virtualisation solution providers and technologies.
Service catalogs will help unify Enterprise-Cloud consumption
“As developers and business leaders adopt multiple cloud services, CIOs will implement unified consumption systems. The key need: A service catalog that bolts new services into your portfolio to simplify consumption, operational management, and financial control. Single sign-on solutions are required.”
“Cloud Keys An Era Of New IT Responsiveness And Efficiency”, Forrester Research, Inc.
Equally, Cloud and Virtualisation has brought new challenges for the IT organisation and the business to manage:
- IT can lose control as business users provision cloud resources direct
- Cloud resources can remain active and unused resulting in waste. If not managed properly, cloud resources can become a security issue
- Cloud resources can be requested and activated without internal approval and vetting, leading to duplication and waste
- Cloud resources are frequently not backed up properly
- Each Cloud platform vendor has their own proprietary self-service portal, removing the opportunity to standardise the user experience and reduce waste
“Biomni Front Office received top marks for their integration to cloud provisioning, as the tool showed a very easy integration into existing cloud providers, including Amazon and RackSpace.”
Gartner’s IT Service Catalog Critical Capabilitites report – Jeff Brooks, Gartner
IT responsiveness to new infrastructure requirements have improved dramatically with typical provisioning times reducing from weeks to hours. However when new infrastructure requirements are standard and approved, involving manual tasks in provisioning only adds an unwanted bottleneck and costs that can easily be avoided.
Moreover, business users increasingly feel empowered to make their own choices. IT faces the challenge of providing an intuitive self-service portal with the necessary controls to enforce correct entitlement rules whilst also enabling the desired automation.
Biomni Front Office provides a ubiquitous consumption and governance layer to your Cloud and Virtualised services. It enables IT organisations of any size to manage and present their service offerings within a single self-service portal with a familiar shopping cart driven user request experience.
With our flexible approach to integration, Front Office is the single portal for all your services, providing a consistent experience and process for the consumption of IT services across your chosen public and private cloud platforms. Front Office aggregates a multiple Cloud solution into a single portal, offering a consistent experience to the consumption of Cloud IT Services making it in-line with leading consumer self-service platforms (e.g. Amazon.com or iTunes).
Approval routing, fulfilment workflow and performance measurement ensures requests raised via Front Office are correctly approved by the business, efficiently fulfilled and effectively measured.
Biomni offers orchestration and seamless automation of a wide range of storage, virtualisation, cloud and data centre provisioning activities.
Federate private, public and hybrid cloud services
To build your own tailored Cloud Service Marketplace. Offer choice to your customers and end-users and empower them to make informed decisions on which services are right for their needs.
Eliminate unauthorised public Cloud
Eliminate unauthorised public Cloud consumption, and all the security implications, by offering your customers and end-users which the same agility that they may seek from leading public Cloud vendors. Gain control back by offering a similar service with the same usability and reactiveness through Enterprise IT.
Radically simplify and unify the experience
Radically simplify and unify the experience for the provisioning and in-life management of cloud and virtual environments. Aggregate multiple Cloud Service platforms, apps with more traditional services to provide your customers with the right ‘mix’ of service offerings.
Implement standards by building and offering template Cloud services thus eliminating unauthorised environments, server builds and unnecessary cost.
Add the vital layer of governance
Add the vital layer of governance and compliance to the consumption of Cloud services with business approval and technical validation workflow. Leverage Front Office’s ITIL V3 capabilities to add a ‘lite framework’ to your Cloud service portfolio.
Reporting and chargeback
Reporting and chargeback initiatives are supported via the service request process and associated change control. Allocate costs within departments and tenants to support the shift to usage based charging.