Overview
If you asked the people you serve to specify a system for interacting with IT, here’s what they’d say:
- Make it easy to use, like Amazon or iTunes
- Make it flexible, so it can grow and evolve in step with our changing needs
- Let it deal with internal approvals and external compliance without drowning us in paperwork
- Be sure it will work (i.e. choose something with a track record that’s endorsed by a world authority in the field, not something thrown together in SharePoint)
- And most of all, let us have it now. Not when your incumbent supplier says we can have it, or when you’ve finally figured out how to retro-fit it into one of your old management systems – but now.
If you see that kind of thinking as a problem, then maybe Biomni aren’t the people you should be talking to. But if you see it as an opportunity, then we definitely are. Because the Biomni Service Catalog and Request Management solution can deliver against every one of those user specifications – either as a stand-alone solution or as an approved extension of the Symantec™ IT Management Suite.
What’s more, we can deliver quickly and cost-effectively, seamlessly complementing your existing service management tools with a range of flexible interfaces and pre-built adaptors.
Biomni offer a mature, well-established Service Catalog and Request Management solution that’s both flexible and scalable - Ovum
