Using proven processes and pre-built software adapters, our Integration specialists will quickly hook up your new Service Catalog to existing Back Office systems like Service Desk tools and CMDB.
Steria have made extensive use of Biomni integration services over the years to design & develop interfaces to customer financial, service management, and fulfilment solutions. Their breadth of experience and expertise has been vital in delivering seamless solutions on-time and to budget. David Blackeby, Head of Tools and Automation, Steria
The Biomni Service Catalog is based on an open web service-oriented architecture and uses standard messaging file formats such as XML. It includes a library of integration adapters designed for maximum flexibility and reuse across multiple implementations.
Our consultants work with you to establish integrations fundamentals such as:
- the high-level business objectives
- the target system(s) involved
- the business process involved
- availability of existing interfaces
- infrastructure and security considerations
Based on our findings, we will provide a clear and concise integration plan defining a customized approach your integration. In cases where existing adapters cannot be used, we will use our open web service-orientated architecture to implement new adapters and avoid delay.