- Identify Key Strategies For IT Services GovernanceThis report by Forrester Research helps identify key strategies for IT services governance.
- Sustain Service Management and Automation FundingForrester Research report on the importance of service management and automation.
- How to Build a Service CatalogA five step guide on how to build a Service Catalog
- Request Management & ITIL v3 whitepaperRegister to view the importance of Request Management in ITIL v3.
- IT Procurement WhitepaperRegister to view the Importance of Request Management in IT Procurement
- Ovum Whitepaper on BiomniOvum whitepaper on the Biomni solution