Transat Case Study
The Transat team chose the Biomni™ Front Office solution for Symantec™ to provide a CMDB and Help Desk integrated Service Catalog for some 5,500 users in both French and English. The solution allows IT to create and publish service offerings to the business within the Service Catalog, and continually manage changes through version control. It also provides point-and-click configuration for the way services are requested, approved and fulfilled, with maximum automation and minimum human involvement.
- Case Study - Transat
Click to view the case study
