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Biomni is the leading enterprise Request Management solution provider.  Our modular solution enables IT service organizations to provide end-users with a single interface for end-to-end management of service and/or product requests that trigger fulfilment processes that often span multiple business functions, including ITIL service support functions.

The Biomni Request Management Suite comprises:



Directa, the end-user request portal

Connecta, the fulfilment process management hub

VoicExcel, integrated voice messaging for automated quality assurance

Supplier Gateway, for external supplier integration

Voice Gateway, for integrating VoicExcel services into the Connecta hub