What our Products Do
Biomni is the leading enterprise Request Management solution provider. Our modular solution enables IT service organizations to provide end-users with a single interface for end-to-end management of service and/or product requests that trigger fulfilment processes that often span multiple business functions, including ITIL service support functions.
The Biomni Request Management Suite comprises:
Core Products
Directa, the end-user request portal
Connecta, the fulfilment process management hub
VoicExcel, integrated voice messaging for automated quality assurance
Add Ons
Directa, the end-user request portal
Supplier Gateway, for external supplier integration
Voice Gateway, for integrating VoicExcel services into the Connecta hub
