Biomni

Our Customers

Biomni is about as far from a vertical solution as you could hope to get. From leisure to logistics and from telecom to tourism, wherever there are like-minded IT people who put the interests and experience of their users first, chances are you’ll find us there too.

Currently we have around one million live user accounts globally, spread over more than 200 individual customer deployments in all these industry sectors:

 

 

 

 

 

 

 

The wisdom of crowds

But that’s only half the story. Working with all these companies in all these sectors, we make it our business to find out what they think is the next big business challenge, and how our deployed solution can help them meet it. Feeding their combined responses directly into Biomni’s Product Roadmap, we can then release new functionality to everyone as a standard feature in all our products and services, rather than limiting it to bespoke customizations.

This level of customer collaboration is just one of the reasons why Biomni stands out from a crowded marketplace. And it’s why, whatever business they’re in, more and more companies look to Biomni as their Service Catalog vendor of choice.

Our customers include:

AVC Group

AVC Group is a leading global services company, delivering an end-to-end capability across a broad range of specialist areas covering digital media, IT Services, two-way broadband, renewable energy, electrical recycling, facilities services, defence & security, and trade counter. AVC Group chose the Biomni Front Office solution for IT self-service and procurement.

 

Fidelity

 

Fidelity is one of the UK’s largest investment fund managers with over 660,000 customers in the UK. They look after assets worth $246.0 billion and are dedicated to achieving the best possible returns for our investors. Fidelity chose the Biomni solution to help streamline their procurement services.

 

NRG

NRG is a wholesale power generation company, primarily engaged in the ownership and operation of power generation facilities and the sale of energy, capacity and related products in the United States and internationally. NRG chose the Biomni™ Front Office for Symantec™ solution to provide a CMDB and Help Desk integrated Service Catalog

 

Kaiser Permenente

Kaiser Permanente are one of America’s leading health care organizations, delivering quality care to more than 8 million members. They chose the Biomni Front Office for Symantec™ to primarily help streamline software provisioning processes as an integrated extension to the Symantec™ IT Management Suite.

 

Computacenter

Computacenter is Europe’s leading independent provider of IT infrastructure services. Through a combination of Managed Services, Support Services, Consulting and Integration and Supply Chain Services, they manage their customers’ technology infrastructures, advise on IT strategy and help implement the most appropriate technology from a wide range of leading vendors. Computacenter chose the Front Office Service Provider solution to meet all their federated Service Catalog needs. Click here to read the full case study.

 

Steria

Steria are a leading European IT service provider delivering managed, consulting and integration services primarily to the public utilities, and financial sectors. Steria chose the Biomni Front Office solution to help streamline IT procurement.

 

Transat

Transat A.T. Inc. is an integrated international tour operator with more than 60 destination countries and that distributes products in over 50 countries. A holiday travel specialist, Transat operates mainly in Canada and Europe, as well as in the Caribbean, Mexico and the Mediterranean Basin. Montreal-based Transat is also active in air transportation, accommodation, destination services and distribution. (TSX: TRZ.B, TRZ.A).

The Transat team chose the Biomni™ Front Office solution for Symantec™ to provide a CMDB and Help Desk integrated Service Catalog for some 5,500 users in both French and English.

 

Unisys

Unisys designs, builds, and manages mission-critical environments for businesses and governments who have no room for error. They chose Biomni Front Office Service Provider as a federated service catalog and request management solution.

Royal Bank of Scotland

Royal Bank of Scotland Group PLC (RBS), through its subsidiaries, provides banking products and services in the United States, the United Kingdom, Europe, and the Asia-Pacific. Biomni’s solution is now an integral part of RBS Global Banking & Markets’ IT business process, simplifying day-to-day business interactions with IT and streamlining the procurement process for new IT goods and services with vendors. Click here to read the full case study.

 

Capita

Capita are the UK’s leading business process outsourcing (BPO) and professional services company. They deliver back office administration and front office customer contact services to private and public sector organisations across the UK and Ireland. Capita chose Biomni to increase customer self service.

 

Wincanton

Wincanton is a European leader in the design and delivery of advanced supply chain solutions. They chose Biomni to help streamline their procurement process, across employee self-service, business and technical commodity based approval, order management and goods-in receipting.

 

John Lewis

The John Lewis Partnership’s 76,500 Partners own the leading UK retail businesses – John Lewis and Waitrose. They chose Biomni to help procure more efficiently from their preferred suppliers.

 

ICM (formerly Servo)

ICM are a UK based IT service provider who design, deploy and manage IT infrastructure and services for their medium to enterprise level customers in the public and private sectors. ICM chose Biomni Front Office Service Provider to as a federated service catalog and request management solution.

 

G4S

G4S is the world’s leading international security solutions group. They chose the Biomni solution to help streamline their procurement processes.