Oblicore, the leading provider of Service Level Management software, announced today that the company will be displaying an integrated IT Service Management solution at itSMF UK.  Working with Biomni, a leading provider of Enterprise Request Management and Service Catalogue technology, Oblicore will demonstrate a service management solution that integrates Service Portfolio Management, Service Catalog Management, Service Request Management and Service Level Management.

“Increasingly, Service Level Management has become a mission critical process within large organizations,” says Erik Hille, Director of Product Marketing for Oblicore, “This means that companies need both increasing levels of performance and interoperability.  With ITIL based projects simultaneously compelling these organizations to think about ‘services’ differently, this integrated solution establishes, for the first time, a framework where companies can simultaneously manage the utility and warranty of services that they offer to their internal and external customers.”

Users of the integrated solutions will benefit from the ability to:

·         Establish a portfolio of services for business users and individual requests

·         Make an active service catalog available

·         Leverage the service catalog to create service level agreements

·         Request “approved” services from the service request catalog

Companies interested in seeing the integrated solution should visit Biomni and Oblicore at Stand P42.