FRONT OFFICE SERVICE PROVIDER

Multi-client Service Catalog and Request Fulfillment

Choose this if you’re looking to provide multiple customers with tailored interfaces onto a single master service catalog. Building on the powerful and easily configurable integration and automation capabilities of our Enterprise solution, Front Office Service Provider enables you to offer federated, customized service catalogs to an unlimited number of different client organizations.

That way, you cannot only offer the products and services that each of your customers need, but also present them in a way that reflects their individual preferences and priorities. At the same time, you get to provide a rapid and cost-effective service by integrating everything into a single system with highly automated fulfillment processes.

To support this ‘define once, publish many’ functionality, Front Office Service Provider includes a number of enhanced catalog and request management features to allow Service Catalog and fulfillment process owners to more effectively maintain standards whilst also catering for client differences.

Find out how Front Office Service Provider compares with our other products View our pricing table.